RETURNS

 

If you are not completely satisfied with your LIV-UNIQUE.com purchase, you may return the unused portion and obtain a credit or an exchange for the same product within 30 days of purchase. Only items purchased on LIV-UNIQUE.com with valid and accompanying order information may be accepted for exchange or return. Final sale items may not be returned or exchanged.

If you’re online order is not as expected, have questions or need assistance with your return, please contact us at 1-800-525-8798 for assistance.

USE A UPS PRE-PAID SHIPPING LABEL - Please complete the return and exchange form included with your shipment and repack the unused portion, in its original packaging and enclose the completed form. Affix the UPS pre-paid shipping label included your package and either hand this parcel over to your local post office, postman or give the package to UPS either using the UPS Store, UPS drop box or any UPS driver.

• For your protection and to ensure prompt delivery, please send your return via insured UPS Ground. We are not responsible for return packages that are lost in transit. Return shipping fees are not refundable.

USE ANOTHER SHPPING METHOD – Complete the return and exchange form included with your shipment and repack the merchandise in the original packaging and enclose the completed form. Mail the package using the label provided on the front of the form. Packages must be returned using an insured method. Sorry, we are unable to accept C.O.D deliveries.

All returns should be returned to:

LIV-UNIQUE.com
81 Smith Avenue

White Plains, PO Box 816

New York, NY 10606

Please allow 10-14 business days from receipt of package for processing and transit time for exchange packages.

Please note: With PayPal purchases we are unable to process exchanges directly with your PayPal account and will require a valid credit card.

If you have questions regarding returns and exchanges, please call us at 1-800-525-8798 or via email at info@liv-unique.com 7 days a week, 24 hours a day.

Please note that LIV-UNIQUE.com eGift Cards cannot be returned, refunded or exchanged.

 

Always proud to address your unique needs. LIV.UNIQUE.